Hi, I am Debbie, Your Local Hampshire Based Expert Mediator
I founded Basingstoke Mediation Service with a simple belief: that open and honest conversation can resolve almost any conflict.
I am a highly skilled and accredited mediator, dedicated to helping individuals and organisations navigate conflict with confidence and clarity. With a unique dual specialisation as both a qualified mediator and a registered British Sign Language (BSL) interpreter, I offer an inclusive and accessible approach to dispute resolution.
My professional journey is rooted in a genuine passion for communication and understanding. I believe every conflict is an opportunity for growth, and that constructive, respectful dialogue is key to unlocking positive outcomes. I strive to create a calm, neutral, and confidential setting where everyone feels safe, heard, and empowered to find their own solutions.
A key aspect of my practice is my commitment to working with the deaf community. As a registered BSL interpreter (NRCPD), I have the linguistic skills and cultural awareness to ensure mediation is fully accessible to BSL users. I am dedicated to removing communication barriers and guaranteeing an equitable process where every participant can engage fully and effectively.
My experience spans a wide range of disputes, from business and workplace disagreements to community issues and interpersonal conflicts. My approach is always rooted in empathy, impartiality, and a focus on finding practical, forward-looking solutions. I guide participants away from blame and towards understanding and collaboration, helping to rebuild relationships and create lasting agreements.
Through my work as a freelance interpreter and supervisor, I have gained extensive experience and developed a deep understanding of human dynamics. I am widely recognised for my warm, approachable nature and unwavering commitment to supporting the well-being of those I work with.
Whether I am facilitating a complex business or workplace dispute or ensuring clear communication in a community setting, I bring expertise, impartiality, and wholehearted support to help turn conflict into resolution.
Why Work With Me?
Choosing a mediator is a personal decision, and it’s important to feel comfortable with the person guiding you through a difficult situation. Here are a few reasons why clients trust me to help them navigate conflict.
1. I Bring Proven Experience to the Table
I am a fully accredited mediator with specific training in workplace conflict dynamics. When we work together, you aren't just getting a facilitator; you are getting someone who understands the complexities of professional disputes and has the qualifications to handle them effectively.
2. I Stay Calm So You Can Be Heard
Conflict is stressful, and emotions often run high. My role is to remain a calm, steady presence throughout the process. I create a balanced environment where you can speak openly without fear of judgement, ensuring that everyone feels respected and heard.
3. I Am Strictly Impartial
I don't take sides, and I don't decide who is "right" or "wrong." My loyalty is to the process of resolution itself. You can trust me to remain neutral, ensuring a fair space where all perspectives are given equal weight.
4. I Focus on Practical Solutions
While it is important to air grievances, my goal is to help you move beyond the conflict. I am solution-focused, which means I will gently guide the conversation away from past blame and towards finding practical, forward-looking agreements that work for everyone involved.
5. I Believe in the Power of Collaboration
I am committed to the idea that the best solutions come from the people involved in the dispute. I don't dictate the outcome; instead, I expertly guide you to listen to one another, understand different viewpoints, and collaborate on a way forward that you can both agree to.
6. I Make the Process Safe and Confidential
I understand how daunting it can be to discuss sensitive issues. I ensure that our discussions are held in strict confidence, providing a safe space where you can be honest and vulnerable without worrying about repercussions.
If you are looking for a mediator who combines professional expertise with a genuine, human approach, I would be delighted to help you find a resolution.
Knowing that everything we said stayed private made it a lot easier to be open and honest about the issues.
